The PPC Compliance Series: How to Acquire Customers with Consent-Based Marketing in a Compliant Way
November 30, 2023
About The Chat
The world of pay-per-call lead generation is abuzz with recent and upcoming regulatory changes that are reshaping the way companies handle and validate customer consent. These changes are poised to have a profound impact on the entire marketing landscape, particularly in highly regulated sectors such as Insurance and Financial Services. In this eagerly awaited second installment of our series, we are thrilled to introduce Yung Chung, the General Manager of the Insurance vertical at ActiveProspect. Yung will provide invaluable insights into these regulatory shifts, shedding light on their implications for businesses and sharing expert strategies to ensure you're fully prepared.
Demystifying TCPA
Discover why the Telephone Consumer Protection Act (TCPA) is a game-changer for acquiring customers via phone and why it should be on your radar.
Balancing Compliance and Growth
Uncover the secrets to harmonizing compliance demands with operational efficiency to safeguard your business while fostering growth.
Scaling Compliance Efforts
Learn the crucial steps and best practices that organizations can implement right away to achieve compliance at scale.
Meet The Expert
Meet The Experts
Fireside Chat Highlights
Navigating Consent-Based Marketing in a PPC Era
In a recent fireside chat, Ed Cellabos of Everflow and Yung Chung of ActiveProspect dove deep into the universe of consent-based marketing and its role within customer acquisition. Ed and Yung underscored consent-based marketing as a paradigm where products or services are marketed to individuals who have willingly signified their interest. Echoing its impressive benefits in sectors such as insurance and financial services, it's clear why this tactic holds relevance in today's marketing landscape.
This fireside chat highlighted the critical aspect of acquiring explicit consent prior to calling potential leads. This point has gained considerable attention due to the recent legislative alterations and subsequent lawsuits that could deem significant financial penalties. Despite the rising predominance of text-based communication channels, they applaud the merits of classic phone calls which have resurged owing to their effectiveness and timeliness in the customer assistance domain.
The conversation focused on the principles of the pay-per-call (PPC) marketing model buried within the broader digital marketing context. Highlights of PPC's virtues, such as the generation of high-intent leads by leveraging specific marketing channels, and its inherent scalability, are discussed. Furthermore, they endorse the formation of partnerships with firms already generating leads as a rational and fruitful approach to getting a foot in the door of PPC.
Yung draws our attention to the indispensable necessity of cultivating genuine consent while steering clear of fraudulent leads. Utilizing tools such as ActiveProspect’s “Compliance Bulletproof Stack” can prove instrumental in achieving this goal. Understandably, other significant aspects taking center stage are conversion rates, customer lifetime values, and customer experience to ensure a triumphant PPC campaign. As the evolution of the PPC world comes into question, they predict an increasingly dynamic future that seems promising for consumers.
The conversation ultimately pivoted to sectors presenting substantial growth potential in the context of PPC, like home services, insurance, and financial services. As cut-through becomes increasingly difficult in today's noisy advertising ecosystem, they assert that consent-based marketing presents an effectively viable channel, fostering growth across almost all companies.
Finally, they covered how ActiveProspect has been nurturing incremental growth utilizing consent-based marketing. Indeed, the landscape of marketing, laden with digital advancement and regulatory change, ever shifts as a challenging yet rewarding puzzle for marketers to decipher and assemble.
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